PLEASE NOTE OUR POLICIES WHEN BOOKING APPOINTMENTS:
It is recommended to book ahead to avoid disappointment. If you are in need of some hairapy sooner, you may also add yourself to our online booking waitlist found on our online scheduler Reserva Online Booking as clients cancel and shift appointments around daily and weekly, just pick any day or days that you would like to be notified and if an appointment becomes available and you will be sent an email. Feel free to subscribe to any of our social media links: Instagram, Facebook, Twitter, Linkedin and Google+, for a literal heads-up on any JUNE news.
There is no such thing as ‘fashionably early’. Due to the private nature of the studio setting, please arrive on time and make a concerted effort to arrive NO MORE than 5 minutes prior to your appointment as to not disturb the flow of the sessions.
Due to time constraints and to ensure a quality tailored cut that stands the test of time…
Ladies, teens and children MUST arrive with DRY & CLEAN tresses, which I will flatiron and cut dry, or will wet and diffuse.
*If you require a shampoo and condition, kindly book 2 consecutive sessions and your hair will be dry cut first, followed by a shampoo and style as per your request, this allows the cut not to be compromised. However an additional $80 will be charged to cover the extra styling hour.
*Double back to back appointments should also be made for those of you whom are gifted by the hair gods with an abundance of tresses, to ensure there is enough time to thoroughly tend to your tailored haircut. However an additional $80 will be charged to cover the extra hour.
Debit/Interac are our preferred form of payment, however Visa and Mastercard are also accepted for your convenience.
We do not issue refunds or exchanges on salon services or products purchased.
FIRM CANCELLATION POLICY IN EFFECT: Last minute cancellations/reschedules (made within 48 hours of the appointment) and no-shows will be charged fully for the booked service including hst. If you have booked within 48 hours of the service it is considered a final booking. Our appointments are valid once booked, not pending receipt of a reminder from us, as they can get lost in spam folders. Late arrivals may also result in the client being a last minute cancellation if there is no longer sufficient time to provide the service. Payment MUST be emailed to firstname.lastname@example.org password: haircut the same day as the missed appointment to avoid becoming a blocked client for future bookings. Your consideration of this matter is greatly appreciated.