Booking Policies
All patrons are provided with a waiver upon booking, verifying that they are Cold/Flu'/COVID-19 symptom-free. Guests are additionally required to self-screen for any symptoms the day of their appointment.
MANDATORY COLD/FLU/COVID-19 CLIENT SELF SCREENING:
Do you or anyone in your household have any of the following new or worsening symptoms or signs? *Fever, chills, cough, sore throat, trouble swallowing, runny or stuffy nose, difficulty breathing, shortness of breath, decrease or loss of taste or smell, nausea, vomiting, diarrhea, extreme fatigue, or sore muscles or joints?
*If your answer is "YES" to any of the above promptly cancel your session and do not visit the hairdresser on fire studio. All patrons must self-screen before entering the hairdresser on fire premises.
HEALTH AND SAFETY CARE:
1) A 'Spidertech' (www.spidertech.com) floating ready-to-use kinesiology filtered, cotton, latex-free mask will provided and fitted for you upon arrival. This facial covering offers a perfect seal, ensuring maximum protection and the ease of completing your haircut without any unnecessary obstruction from around the ear elastic loops. This mask gently adheres to your face allowing complete flexibility to tailor your haircut as desired. Your service provider will also wear a medical mask during those sessions. There will be a Green Circle Salons receptacle to recycle used masks at the end of every service.
2) The hairdresser on fire studio is a single chair, one on one, PRIVATE, SAFE and pet free space. All bookings are by appointment only.
3) Your hairdresser on fire is Barbicide and IPAC (Infection Prevention And Control) certified.
4) You will be greeted by a moisturizing, eco-friendly, cruelty-free botanical hand sanitizer before and after your service. (www.mypaume.ca)
5) Each client is provided with a freshly laundered hair-cutting cape.
6) I have invested in an Austin Air (www.autinair.com) and 2 Molekule (www.molekule.com) premier air purifiers for paramount protection. I have them set on 'Boost Mode' during our sessions for our mutual maximum air filtration benefit.
7) Additionally I have a mounted (aranet4) air quality monitor displaying the CO2 levels, temperature, humidity and atmospheric pressure in the studio. I have built into half hour gaps between client visits to assist with the air quality in each session.
8) All shared surfaces will be thoroughly disinfected using 'PREempt' wipes, followed by a multi-surface cleaner between appointments.
9) All Personal Protection Equipment used, i.e. (masks, wipes, and paper towels) are recycled via Green Circle Salons (www.greencirclesalons.com) to repurpose for brick and asphalt as well as a renewable energy source.
ZERO-TOLERANCE POLICY:
Aggressive or verbally abusive behaviour will not be acceptable in any capacity. The consequence will result in an immediate ban from the studio and all future bookings.
SERVICE:
There is no such thing as 'fashionably early,’ due to the current climate and the studio setting's private nature, please make a concerted effort to arrive ON TIME to avoid disturbing the flow as there is no waiting area inside my unit. Note that there may be a 5 to 10 minute delay for any unforeseen hiccups. Extensive ADT surveillance has been installed for our mutual safety inside and outside of my unit. Additionally there is a video sensor doorbell that alerts me when you have arrived, if you are waiting more than 5 minutes feel free to ring the bell.
PARKING:
I am pleased to provide reserved VIP parking for your hairapy sessions. When booking please indicate that you would like to reserve the hairdresser on fire space for your visit and provide your license plate number so that I can confirm that it is you. There are two signs with my hairdresser on fire logo on it so you know you are in the right place. *If the pylons happen to be out, feel free to move them to the side.
BOOKING:
Please book ahead to avoid disappointment. At any given time, there will be the current month, plus the subsequent month available for pre-booking. On the last day of each month, the next month of appointments will be available. If you do not receive immediate confirmation after your appointment approval, email me directly at contact@junecroken.com to verify that you are formally on the calendar. Check your spam/junk folders for any misplaced approvals. An email reminder is sent out to you automatically at approximately 2 pm the day before your session. Reach out via contact@junecroken.com to avoid any inconvenience and disappointment if you do not receive this reminder.
WAITLIST:
For quicker hairapy, Reserva has a Waitlist option on the Online Booking https://junehairdresseronfire.resurva.com/book scheduler as clients cancel and shift appointments around daily and weekly. Select a desired day or days that indicate 'Fully Booked' and your ideal window of time and click the '+ Join Wait List' button at the top of the page. You will be notified via email when an appointment becomes available. The list automates in order in 5 minutes increments. If you try to secure a session and it does not allow you to do so, it means that the next client has accepted the cancellation. Reserva will continue to send you email alerts when a subsequent appointment becomes readily available. Feel free to subscribe to any of our social media links: Instagram, Facebook, Twitter, and Linkedin for heads-up on any JUNE news. *If you have secured an earlier appointment via the waitlist, you are responsible for immediately cancelling your original session, which readily opens it up for another client. Please be courteous regarding multiple bookings.
RESERVATIONS:
Due to time constraints and to ensure a quality tailored hair cut that stands the test of time, adults, teens and children MUST arrive with COMPLETELY DRY & CLEAN hair. I will flatiron and cut your hair dry or dry barber your hair.
PAYMENT:
The preferred method of payment is Debit/Interact. Visa, MasterCard, Amex, and Discover cards are accepted. There are no refunds or exchanges on salon services or products purchased. *Please note that rates increase $5 every September to reflect increased annual costs from suppliers.
FIRM CANCELLATION POLICY IN EFFECT:
Late cancellation or a missed visit means that I cannot accommodate another waitlist client and lose income. Last-minute cancellations/reschedules (made within 24 hours of the appointment) and no-shows will be automatically charged half of the booked service, including HST. If you have booked within 24 hours of the service, it is considered a final booking. Appointments are valid once booked. Late arrivals (over 20 minutes) may also result in the client being a last-minute cancellation if there is no longer sufficient time to provide it. Your consideration of this matter is much appreciated.